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Parkva Terms of Use

Last updated: August 25, 2025

Parkva Corporation (“Parkva,” “we,” “us,” or “our”) provides the Site, products, and Services subject to these Terms. The entity or person agreeing to these Terms is the “Customer,” “you,” or “your.” By accessing the Site or purchasing products or Services, you agree to this Agreement.

“Agreement” means these Terms together with any Order, SOW, addendum, or policy referenced in or incorporated into them. “Order” means a Service Order, order form, SOW, or other written agreement (including click-accept) for Parkva offerings that references this Agreement.

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Definitions & Construction

“Services” means Parkva’s hosted/cloud services, software, and support. “Software” means Parkva’s software, firmware, apps, cloud services, algorithms, and documentation. “Equipment” means cameras, CPUs/Control Units, mounts, SIMs, cables, power supplies, and accessories supplied or sold by Parkva. Headings are for convenience only. “Including” means including without limitation. For offerings delivered as a subscription and/or with Equipment, §12 and your Order control as stated there.

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1. General

1.1 By accessing the Site, you agree to comply with this Agreement, our Privacy Policy, and any other policies posted on the Site.

1.2 You must be at least 18 years old to use the Site and make purchases.

1.3 Changes to these Terms. We may update these Terms from time to time. For new Orders, updates are effective on posting. For active subscriptions under an existing Order, material changes (including changes to renewal terms, pricing/fees, dispute terms, or data practices) take effect at the earlier of: (a) the next renewal of the then-current term, or (b) 30 days after we email a notice describing the change. If you do not agree to a material change, you may elect not to renew by giving notice per your Order. Updates required by law, security, or third-party platform changes may take effect sooner; we will notify you when practicable. Recurring ACH debits: we will provide advance notice of changes in amount or debit date consistent with applicable rules. Dispute terms: any update applies only prospectively to claims not yet filed, and you may opt out within 30 days by emailing support@parkva.com.

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2. Products & Services

2.1 Offerings. Parkva provides (a) subscriptions that may include Parkva-owned Equipment provided for use during the term, and/or software-only services, and (b) hardware and accessories available for purchase. Product and service descriptions and specifications are provided on the Site and/or in your Order.

2.2 Default ownership rule (subscriptions with supplied Equipment). Unless a signed Order expressly identifies “Purchased Equipment / Customer-Owned Hardware,” itemizes the specific hardware, and lists a non-recurring purchase price for those item(s), all Equipment supplied with any subscription is deemed “Parkva-Owned Equipment,” and title remains with Parkva. Any silence or ambiguity defaults to Parkva-Owned Equipment. Payment of deposits, installation, activation, or recurring fees does not transfer title. Marketing materials, quotes, invoices, or emails that do not meet the preceding sentence do not transfer title.

2.3 Subscriptions — Equipment Included with Subscription (Parkva-Owned Equipment). This section applies by default under §2.2 unless §2.4’s conditions are satisfied. Title to the Equipment remains with Parkva. You receive a limited right to use the Equipment only during the then-current subscription term. Return of Equipment at end of term is required per the Order and the Service-Specific Terms — Equipment & Subscriptions; Parkva may suspend service or remotely disable Equipment for non-payment or misuse as permitted in those terms.

2.4 Customer-Owned Hardware (Purchased Equipment). This section applies only if your signed Order expressly identifies “Purchased Equipment / Customer-Owned Hardware,” itemizes the specific hardware, and includes a non-recurring purchase price for those item(s). In that case, title transfers to you on full payment per the Order. Cloud features, firmware, and Software are licensed, not sold, and may be suspended for non-payment or misuse per the Order and these Terms. No subscription return obligation applies to Customer-owned hardware (RMA/warranty terms apply as stated in your Order or policy). If these conditions are not met, §2.3 governs.

2.5 Availability & changes. All products and Services are subject to availability. We may modify, discontinue, or substitute products, features, or bundles at any time. For subscriptions, material changes will be communicated consistent with your Order and these Terms. Parkva may modify the Services, Software, APIs, and features to maintain or enhance quality, security, performance, compliance, or cost-efficiency. Parkva will avoid materially reducing core functionality during a committed term, except as required by law or third-party provider changes.

2.6 Accuracy of Site content. We strive for accuracy, but descriptions, pricing, availability, and other content may contain errors. We reserve the right to correct errors or omissions and to change or update information without prior notice.

2.7 Dependencies. Subscriptions may rely on third-party carriers, GPS/GNSS, and cloud services. Availability, quality, and coverage may vary by location and are outside Parkva’s direct control.

2.8 Order controls; service-specific terms. Your signed Order and the Service-Specific Terms — Equipment & Subscriptions supplement and, if there is any conflict, supersede the general terms in this Section.

2.9 Interpretation; conflicts. If any Order, invoice, or quote is silent or ambiguous about ownership, these Terms control and the default in §2.2 applies.

2.10 Service suspension. Parkva may temporarily suspend the Services or access to Equipment if Parkva reasonably determines that: (a) there is a security threat, attack, or material vulnerability; (b) Customer’s use disrupts or risks the Services or others; (c) Customer or a user engages in suspected fraud, abuse, or illegal conduct; (d) provision of the Services is, or becomes, prohibited by law or by a third-party provider; or (e) there is a carrier/cloud outage outside Parkva’s control. Parkva will use reasonable efforts to notify Customer and to resume the Services promptly after the issue is cured. Parkva is not liable for any loss arising from a suspension under this §2.10.

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3. Pricing and Payments

3.1 Currency & taxes. All prices are in U.S. dollars and exclusive of taxes and fees.

3.2 Processor. Payments are processed by Stripe. By making a payment, you authorize Parkva to share payment information with Stripe for processing. If Stripe or a payment-method provider presents additional terms at checkout, you agree to those terms for that transaction. This does not change that Parkva is the merchant of record and your payment obligations are governed by your Order and these Terms.

3.3 Payment issues. Parkva is not responsible for errors caused by Stripe or card/banking networks, but we will work with Stripe to resolve issues. Contact support@parkva.com.

3.4 Stored payment & authorization. Parkva uses Stripe to process ACH debits and credit cards. By submitting a payment method, you authorize Parkva (via Stripe) to store and automatically charge that method for recurring subscription fees and any one-time charges, taxes, returned-payment fees, shipping, and Equipment-related amounts under your Order.

3.5 Card surcharges. Where permitted by law and network rules, Parkva may apply a credit-card surcharge up to the lower of 3% or any applicable cap. No surcharge applies to debit or prepaid cards or to ACH. Any surcharge will be clearly disclosed at checkout.

3.6 ACH authorization. If you choose ACH, you authorize Parkva (via Stripe) to initiate ACH debits and credits to your designated account for amounts owed, including recurring fees and other amounts specified in your Order. This authorization remains in effect until you replace your payment method and all amounts are paid.

3.7 Billing & auto-pay. Subscriptions are billed monthly in advance; first and last month may be collected at order acceptance. If a payment fails or is returned, Parkva may re-attempt, charge another stored method, assess the fees in §3.10, and suspend or remotely disable the Service/Equipment after 7 days’ notice if amounts remain unpaid. Fees billed for an active term are non-refundable.

3.8 Taxes. Applicable taxes will be added and charged to the stored payment method.

3.9 Maintain a valid method. You must maintain a valid payment method; Parkva may require you to update or add a backup method. Failure to maintain a valid method is a material breach.

3.10 Late & other fees. Late amounts accrue 1.5% per month (or the maximum allowed by law) plus reasonable collection costs. Administrative fees: Returned ACH/NSF fee: $25 per return; Card chargeback handling fee: $25 per dispute not resolved in Customer’s favor (plus any third-party pass-throughs); Account reactivation after suspension: $50 per reactivation. Parkva may update the amounts in §3.10 from time to time; changes apply prospectively and, for active subscriptions, only after 30 days’ notice.

3.11 No setoff. You may not withhold, offset, or net amounts due based on disputes or other claims; remedies must be pursued through the dispute process in your Order.

3.12 Precedence. For offerings delivered as a subscription and/or with Equipment, your signed Order governs and supersedes any inconsistent website terms.

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4. Shipping and Delivery

4.1 Shipping costs and estimated delivery times are provided at checkout; timing varies by location.

4.2 Parkva is not responsible for delays or issues caused by carriers or circumstances beyond our control.

4.3 Risk of loss for purchased items transfers to you upon delivery by the carrier.

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5. Returns, Cancellations, and Subscriptions

5.1 One-time purchases (non-subscription). All sales are final. Except as required by law, we do not accept cancellations, returns, or exchanges. If you receive a defective or damaged product, contact support@parkva.com within 3 days of delivery.

5.2 Subscriptions & equipment-included services. Cancellations, renewals, and any return obligations are governed exclusively by your Order and service-specific terms. Unless your Order expressly grants an early-termination right, subscriptions are non-cancellable during the then-current term (initial or any renewal) and fees paid or owed for that term are non-refundable. You may elect not to renew by giving 30 days’ written notice before the end of the term to support@parkva.com; otherwise the Service renews for the renewal period stated in your Order (or month-to-month if none is stated).

5.3 Order controls. If these website terms conflict with your Order for an offering delivered as a subscription and/or with Equipment, the Order controls.

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6. Intellectual Property; Software Terms

6.1 Definitions. “Content” means text, images, videos, logos, trademarks, and other materials on the Site or in the Services.

6.2 Ownership; reservation of rights. Parkva and its licensors own all right, title, and interest in and to the Software, Content, and Services, and all enhancements, modifications, and derivatives thereof. Except for the limited license in §6.3, no rights are granted and all rights are reserved. Parkva’s trademarks and trade dress may not be used without prior written consent.

6.3 Limited license. Subject to this Agreement and timely payment, Parkva grants Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and to use the Software (including embedded firmware) solely as provided and solely for Customer’s internal business purposes during the applicable subscription term (or, for purchased, perpetual firmware if expressly stated in the Order).

6.4 Restrictions. Customer will not (and will not permit any third party to): (a) copy, modify, translate, adapt, or create derivative works of the Software or Content; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, underlying ideas, or algorithms (except to the extent such restriction is prohibited by law, and then only after 30 days’ prior written notice to Parkva); (c) bypass or defeat security controls; (d) remove or alter proprietary notices; (e) rent, lease, sell, assign, sublicense, distribute, or otherwise transfer the Software or any usage rights (except as expressly allowed in the Order); (f) use any scraper, spider, robot, or other automated means to access the Services except through Parkva-approved APIs; (g) publish benchmarks or performance results without Parkva’s written consent; or (h) use the Services in violation of law or third-party rights.

6.5 Feedback. Customer irrevocably assigns to Parkva all right, title, and interest in and to any suggestions, ideas, enhancement requests, feedback, or recommendations relating to the Services or Equipment (“Feedback”). To the extent an assignment is ineffective by law, Customer grants Parkva an exclusive, perpetual, irrevocable, worldwide, royalty-free license (with rights to sublicense) to use and exploit the Feedback in any manner, and waives any moral rights in the Feedback.

6.6 Third-party materials; open source. The Services may include or interoperate with third-party services or open-source components. Third-party terms may apply, and open-source licenses control over this Agreement for the relevant components. A list of open-source components and licenses is available within the product or upon request.

6.7 Confidential information. Any non-public information disclosed by a party that is marked or reasonably understood as confidential (“Confidential Information”) will be used only to perform under this Agreement and protected using reasonable measures. Software, documentation, non-public specifications, pricing, and non-public roadmap are Parkva Confidential Information. Confidentiality obligations survive for three (3) years (and indefinitely for trade secrets).

6.8 IP claims. If you believe Content infringes your copyright or trademark, contact support@parkva.com with a detailed notice (including your contact info, the work/mark at issue, the location of the material, and a statement under penalty of perjury of your rights). Parkva may remove or disable access to disputed material at its discretion.

6.9 Equitable relief. Any actual or threatened breach of §§6.2–6.8 or §12.2(f) may cause irreparable harm for which monetary damages are inadequate. Parkva may seek temporary or injunctive relief under §8.4 in the state or federal courts in Cook County, Illinois, in addition to all other remedies.

6.10 Survival. §§6.2–6.11 survive termination or expiration of this Agreement and any Order.

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7. Limitation of Liability

7.1 No indirect damages. To the maximum extent permitted by law, neither party is liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, arising out of or related to the Site, our products, or Services, even if advised of the possibility of such damages.

7.2 Cap on direct damages. Parkva’s aggregate liability arising out of or related to the Site, any Order, product, subscription, Service, or Equipment is limited to the amounts you actually paid to Parkva for the specific product or Service that gave rise to the claim during the six (6) months immediately before the first event giving rise to the claim (for one-time product purchases, the price paid for that product). Amounts you owe (including fees, taxes, shipping, liquidated damages for unreturned Equipment, and late/returned-payment fees) are excluded from this cap. These limits apply in the aggregate and regardless of the theory of liability (contract, tort—including negligence—strict liability, statute, or otherwise).

7.3 Limitations period. Any claim must be filed within twelve (12) months after it accrues or it is permanently barred.

7.4 Essential purpose. The limitations in this Section apply even if a remedy fails of its essential purpose.

7.5 Non-waivable rights. Nothing in this Section limits liability to the extent such limitation is prohibited by law.

7.6 Order controls (subscriptions/equipment). For offerings delivered as a subscription and/or with Equipment, your Order governs and supersedes any inconsistent website terms (including this Section).

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8. Dispute Resolution & Governing Law

8.1 Governing law. These Terms and any Order are governed by the laws of Illinois, without regard to conflicts of law. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of §8.2.

8.2 Binding arbitration (AAA; Cook County, IL). Any dispute, claim, or controversy arising out of or relating to these Terms, any Order, our products, subscriptions, Services, Equipment, or the Site will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted by one arbitrator in Cook County, Illinois, and the legal seat (place) of arbitration is Cook County, Illinois. The language will be English, and the award may be entered and enforced in any court with jurisdiction. The arbitrator has exclusive authority to resolve disputes regarding the interpretation, applicability, enforceability, or formation of this arbitration agreement (including arbitrability), except that a court will decide the enforceability of the class-action waiver in §8.3. The arbitration (including filings, briefs, evidence, and the award) is confidential except to the extent disclosure is required to enforce the award or by law.

8.3 Class-action and jury-trial waivers. All proceedings must be conducted on an individual basis. Class, collective, consolidated, and representative actions are not permitted. To the extent any matter proceeds in court (see §8.4), each party irrevocably waives any right to a jury trial.

8.4 Limited court actions (injunctive relief; award enforcement; small claims). Either party may seek temporary or injunctive relief solely to protect confidential information, intellectual property, or prevent misuse/unauthorized access to the Service/Equipment, or may enforce, confirm, or vacate an arbitral award, in the state or federal courts located in Cook County, Illinois, which will have exclusive jurisdiction and venue for those purposes. Either party may also bring an eligible claim in small-claims court in Cook County, Illinois. Seeking such relief does not waive arbitration. The parties consent to personal jurisdiction in those courts.

8.5 Fees and costs. AAA and arbitrator fees are allocated under the AAA rules. Each party bears its own attorneys’ fees and costs, except as otherwise provided in an applicable Order (including recovery of collection costs for unpaid amounts) or required by law. The arbitrator may award fees/costs where permitted by law.

8.6 Time limit; essential purpose; non-waivable rights. Any claim must be filed within twelve (12) months after it accrues or it is permanently barred. These limitations apply even if a remedy fails of its essential purpose and do not limit any rights that cannot be waived by law.

8.7 Severability (arbitration/class waiver). If the class-action waiver in §8.3 is found unenforceable as to a claim, then the arbitration agreement does not apply to that claim, and such claim will proceed in the courts of Cook County, Illinois.

8.8 Order controls (subscriptions/equipment). For offerings delivered as a subscription and/or with Equipment, your Order governs and supersedes any inconsistent website terms (including this Section).

8.9 Mass-filings protocol. If twenty-five (25) or more substantially similar arbitration demands are filed by or with the assistance of the same law firm or coordinated group, the parties agree to a bellwether process: the AAA will initially administer ten (10) arbitrations selected equally by the parties; the remainder are stayed. After awards in the initial bellwethers, the parties will in good faith discuss resolution of the remaining claims; if unresolved, additional batches of ten (10) will proceed, and so on. Filing, case management, and arbitrator fees for stayed matters are not due until each batch is activated. All applicable limitations periods are tolled for stayed demands.

8.10 Survival. This Section survives termination or expiration of these Terms or any Order.

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9. Publicity

Customer grants Parkva the right to use Customer’s name and logo in customer lists, websites, proposals, marketing materials, and case studies, unless Customer opts out via written notice.

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10. Assignment and Subcontracting

Parkva may assign, transfer, or delegate this Agreement in whole or in part without consent, including to affiliates, subcontractors, or in connection with financing, securitization, merger, acquisition, change of control, or sale of assets. Parkva may also assign rights to payment (receivables); upon written notice, Customer will remit payments as instructed. Customer may not assign or transfer this Agreement or any right/obligation—whether voluntarily, involuntarily, or by operation of law (including a change of control)—without Parkva’s prior written consent; any attempted assignment without consent is void. No permitted assignment by Customer releases Customer unless Parkva expressly agrees in writing. Parkva may use subcontractors and remains responsible for their performance. This Agreement is binding on successors and permitted assigns.

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11. Mailing Address

Parkva Corporation

980 N Michigan Ave Ste 1090 PMB 542750

Chicago, Illinois 60611-4521 USA

www.parkva.com

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12. Service-Specific Terms — Equipment & Subscriptions

12.1 Scope; precedence. This Section applies to any offering delivered as a subscription and/or with Equipment and supplements and, if there is any conflict, supersedes the general terms for those offerings. It applies together with §2 (including the default ownership rule in §2.2).

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12.2 Subscriptions — Equipment Included with Subscription (Parkva-Owned Equipment).

(a) Title; no sale. Title to the Equipment remains with Parkva. The service is a subscription, not a sale; Customer receives a limited right to use the Equipment only during the then-current subscription term and solely for Customer’s internal business purposes. Customer will not create any lien, pledge, or security interest in the Equipment.

(b) Delivery; risk; care; optional insurance; precautionary filing. Risk of loss passes on delivery. Customer is responsible for all loss, theft, or damage to Equipment while in its possession or control and will safeguard and maintain Equipment (normal wear excepted) without removing or altering identifiers.

(c) Returns at end of term. On any termination or non-renewal, Customer must return all Equipment within thirty (30) days of the effective termination date, using trackable shipping and Parkva’s instructions. Risk of loss during return transit remains with Customer. A return is deemed made on the first carrier acceptance scan. Returns must include all components and accessories. If Equipment is not returned timely or is returned damaged beyond normal wear, Customer will pay liquidated damages in the amounts set out in the Order (or, if none, Parkva’s then-current published amounts) as a reasonable estimate of replacement/handling costs (not a penalty), plus shipping/handling.

(d) Non-payment; misuse; remote disable. For non-payment or misuse, Parkva may suspend service or remotely disable Equipment after notice, without liability, until cured. See also §2.10.

(e) Charge authorization. Customer authorizes charges to the stored payment method (see §3) for subscription fees, taxes, shipping, returned-payment fees, and Equipment amounts owed under this §12.2 (including liquidated damages).

(f) No transfer; no tampering. Customer may not sell, lease, lend, or transfer the Equipment or any right to use it, and may not permit third-party use, except as Parkva expressly agrees in writing. Customer will not open, modify, root, or tamper with the Equipment or firmware.

12.3 Customer-Owned Hardware (Purchased Equipment).

(a) Title; sale. If the Order identifies “Purchased Equipment / Customer-Owned Hardware,” title transfers to Customer as stated in the Order. Parkva does not retain a security interest after full payment.

(b) Software/services license. Cloud features, firmware, and Software are licensed, not sold. Parkva may suspend or terminate software/cloud access for non-payment or misuse per the Order and these Terms; suspension does not obligate Customer to return Customer-owned hardware.

(c) Delivery; risk; RMA/warranty. Risk of loss passes on delivery. Hardware RMA/warranty terms (including any DOA procedures) are as set forth in the Order or Parkva’s warranty policy then in effect.

(d) No conflict with ownership. Nothing in these Terms requires the return of Customer-owned hardware at the end of a subscription term; only Parkva-owned Equipment is subject to return obligations.

12.4 Compliance (signage; ALPR/privacy/parking/towing laws). Customer is solely responsible for posting any legally required signage and for complying with ALPR/privacy, parking, and towing laws and notices at all locations and will indemnify Parkva against third-party claims and regulatory actions arising from Customer’s use or towing decisions, except to the extent caused by Parkva’s willful misconduct.. Parkva does not make tow decisions and is not a party to any tow.  

12.5 Order controls; survival. Your signed Order governs and supersedes any inconsistent website terms for the applicable offering. Customer’s obligations in §12.2(b)–(f) and §12.3(b)–(c) survive termination.

12.6 Installation; site prep; location choices. Customer is solely responsible for: (a) selecting and preparing installation locations (including obtaining landlord/property permissions); (b) providing safe access for installation/maintenance; (c) ensuring adequate power, mounting surfaces, clear field-of-view, and network/carrier coverage; and (d) obtaining and paying for required permits, traffic control, engineered drawings, and other prerequisites. Parkva may advise on placement but Customer remains responsible for location choices; Parkva is not liable for performance issues caused by siting, obstructions, lighting, weather, or power/coverage limitations.

12.7 Hazardous conditions. Pricing excludes work in areas containing hazardous materials or other unsafe conditions. Parkva may halt work until hazards are removed or rendered harmless; delays from hazards are excused.

12.8 Field services; reinstalls; truck rolls. Customer-requested relocations, re-angles, removals, re-installs, or on-site service visits are billable at Parkva’s then-current Reinstall & Field Service Fee Schedule (available from Parkva on request) plus materials and third-party pass-throughs. No credits are owed for downtime caused by Customer-requested work.

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13. Warranties; Disclaimers

13.1 Site and Services. THE SITE, SERVICES, AND SOFTWARE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARKVA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. PARKVA DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR DETECT OR IDENTIFY ANY PARTICULAR VEHICLE OR EVENT, OR THAT THEY WILL MEET CUSTOMER’S REQUIREMENTS OR COMPLY WITH ANY PARTICULAR LAW AT CUSTOMER LOCATIONS.

13.2 Hardware (purchased). Any express hardware warranty or DOA/RMA terms apply only as stated in the applicable Order or written warranty policy; otherwise, no additional warranties apply.

13.3 Beta/preview. Any beta, trial, or preview features are provided “AS IS,” without support or SLA, may be changed or discontinued at any time, and are excluded from warranties and credits.

No emergency services. The Services are not a monitored emergency or life-safety system. In an emergency, call 911. Customer will not rely on the Services for emergency response.

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14. Acceptable Use

Customer will not (and will not permit others to): (a) use the Services or Equipment unlawfully; (b) violate ALPR/privacy, parking, or towing laws or required signage/notice rules; (c) use the Services for FCRA-regulated purposes (credit, employment, housing, insurance) or for discriminatory/harassing purposes; (d) interfere with or overload the Services, scrape or crawl except via Parkva-approved APIs; (e) bypass security or access data without authorization; or (f) use in life-safety/mission-critical contexts where failure could lead to death or serious injury.

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15. Force Majeure

Neither party is liable for delay or failure to perform due to events beyond its reasonable control, including acts of God, labor issues, internet/carrier or hosting failures, power outages, laws/regulations, war, terrorism, civil unrest, or disasters. Payment obligations are excluded. Performance will resume as soon as reasonably practicable.

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16. Notices; Electronic Communications

16.1 Notices. Legal notices to Parkva must be sent to support@parkva.com with a copy to Parkva Corporation, 980 N Michigan Ave Ste 1090 PMB 542750, Chicago, IL 60611-4521 USA. Parkva may provide notices to Customer via email to the address in the Order or via the admin console. Notices are deemed given on receipt (or, for platform notices, on posting plus email).

16.2 Electronic communications. Customer consents to receive notices and records electronically.

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17. Export; Sanctions; Anti-Corruption

Customer represents it is not located in, organized under the laws of, or ordinarily resident in any embargoed country and is not on any restricted-party list, and will comply with U.S. and other applicable export, re-export, and sanctions laws. Customer will not transfer the Services, Software, or Equipment in violation of such laws. Customer will comply with anti-bribery/anti-corruption laws (including the FCPA and UK Bribery Act).

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18. General

18.1 Independent contractors. The parties are independent contractors.

18.2 No third-party beneficiaries. There are none.

18.3 Entire agreement; order of precedence. This Agreement is the entire agreement for the subject matter and supersedes prior or contemporaneous terms. Order → §12 → the rest of these Terms is the precedence order for offerings delivered as a subscription and/or with Equipment.

18.4 Severability; waiver. If a provision is unenforceable, the remainder remains in effect. Failure to enforce is not a waiver.

18.5 Assignment; subcontracting. See §10.

18.6 Order formation; e-signature; counterparts. Customer may place Orders via (i) a Parkva order form/e-signature, (ii) online checkout/click-accept, or (iii) written confirmation referencing a Parkva quote. An Order is binding on Customer when Customer signs/clicks to accept or submits the checkout. An Order is binding on Parkva on the earliest of: (A) Parkva countersigning, (B) Parkva sending a written Order confirmation, (C) Parkva provisioning any Service, (D) Parkva shipping any Equipment, or (E) Parkva invoicing/charging fees under the Order. A physical or ink countersignature is not required for enforceability. Orders may be executed electronically and in counterparts, each deemed an original.

18.7 Purchase orders; additional terms rejected. Any purchase order or other terms submitted by Customer are for administrative convenience only. Parkva rejects and objects to any additional or conflicting terms in such documents; they are void and have no effect, and Parkva’s performance does not constitute acceptance of them.

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